Mindy Support review
Mindy Support, set up in 2013, has staff who handle annotation and customer-service work at centers in Ukraine as well as India, Romania, Bulgaria.
- Located in
- Limassol, Cyprus
- File types
- Video, Text, Audio, 3D laser scans (LiDAR) and Rating AI chatbot answers, along with photos
- Security audits by outside firms
- SOC 2 (the type isn't stated)
- Pricing method
- Each job gets its own price
- Minimum
- For your files, teams begin at about 5 people, each one working full time.
References: mindy-support.com homepage · about us at mindy-support.com · data engineering services at mindy-support.com · zoominfo.com homepage
Is Mindy Support a good fit?
Long projects that run for several months and are worked in time zones near Europe suit it best.
A good fit when
- Audio, photos, video or text can be your data; so can 3D laser scans (LiDAR), or chatbot answers that need a rating.
- You need a provider whose own pages name SOC 2, GDPR.
Check with Mindy Support first if
- To try it free first, request pilot terms from Mindy Support (companies that publish one).
- Ahead of any sales call, you need a price: once it sees a sample, it quotes each job.
- If you handle patient records, ask how Mindy Support would manage them, since its pages do not name HIPAA.
More about Mindy Support
- The laws it says it follows
- GDPR
- Its way of working
- There are customer-service teams, plus labeling teams reserved for you alone
- Team
- Staff of more than 2,000, at centers in India, Romania, Bulgaria and Ukraine
Market prices for work of this kind
- Each object gets a box., per box
- A team outside the US runs$0.02 to $0.12Our estimate for a US team:$0.04 to $0.48
- Objects tracked from one frame to the next., per tracked object per frame
- A team outside the US runs$0.05 to $0.25Our estimate for a US team:$0.10 to $1.00
- Marking names, places or amounts., per document
- A team outside the US runs$0.04 to $0.30Our estimate for a US team:$0.08 to $1.20
- Typing out speech and who spoke., per minute of audio
- A team outside the US runs$0.10 to $1.50Our estimate for a US team:$0.20 to $6.00
Other labeling companies publish prices for the kind of work Mindy Support lists. Beside them sits what we estimate for a US team: low end times two and high end times four. That is the markup range for US teams, as Habile Data reports. Such figures are market rates, not a quote from Mindy Support.
Two things to know about Mindy Support
- A new project starts from 735 productive hours monthly, which comes to about five full-time annotators.
- More than 85 languages are covered by native speakers on staff.
What Mindy Support offers for data annotation
- Audio, text, video, image
- Rating of chatbot answers (RLHF)
- Map annotation in 3D HD (ADAS)
- AI safety, healthcare, automotive and fintech
- SaaS, retail, telecom, robotics, agriculture and automotive
Mindy Support and similar companies
| Company | Located in | File types | Security audits by outside firms | Price and free test |
|---|---|---|---|---|
| Mindy SupportThis page | Limassol, Cyprus | Rating chatbot answers, Video, Photos, Audio, Text, 3D laser scans | SOC 2 (the type isn't stated) | Price quoted once a sample is reviewed.About 5 people make up the smallest team. |
 Label Your Data | Wilmington, Delaware | Photos, Text, Audio, 3D laser scans, Satellite photos | ISO 27001 | From $6 an hour, or from $0.02 a box.Trial job at no cost; nothing to pay to begin. |
 CloudFactory | Reading, England | Photos, Video, Text, Satellite photos | ISO 27001, SOC 2 (the type isn't stated) | Set a yearly budget; you pay only for work that's finished.As a test, a few of your files are labeled free. |
 Appen | Sydney, Australia and Kirkland, Washington | Medical scans, Rating chatbot answers, Video, Text, Audio, 3D laser scans, Photos | SOC 2 Type II, ISO 27001 | Price quoted once a sample is reviewed. |
 iMerit | San Jose, California | Medical scans, Rating chatbot answers, Video, Text, Audio, 3D laser scans, Photos | SOC 2 Type II, ISO 27001, TISAX | Price quoted once a sample is reviewed. |
Prices and companies for the files Mindy Support labels
What to ask Mindy Support before you sign
- Which of your teams would label our data, and where do your teams work?
- What share of labels gets a second-person check, and how do you measure accuracy?
- Is it possible to begin with a pilot at no cost?
- Before any of our files reach you, will you let us see your SOC 2 report?
- How do you price this kind of work: per label, per hour or per project?
- Is there a minimum you require? Its website gives this one: for your files, teams begin at about 5 people, each one working full time..
How to get quotes for work like this
- Describe the job once: the data type, the labels and the quantities.
- We pick up to three companies that label that kind of data, and email you their names before we pass the brief on.
- They each ask for a few sample files, then send you a quote.
Prefer a free test first? One is published by Label Your Data and by CloudFactory.
Comparing Mindy Support with others? Describe the job once, and three annotation companies that label your kind of data reply with prices.
Get quotes from companies like Mindy SupportSend one brief, hear from three vendors
Describe your data once and we pass it to three annotation vendors that label that kind of data, so you can compare quotes side by side.
One short form instead of three sales calls. Matched on data type, volume and security needs. You choose who to talk to.