TELUS Digital review

Customer-experience work and AI data sit with Telus's arm based in Vancouver, TELUS Digital; the AI data unit came from Lionbridge AI.

telusdigital.com ↗

Located in: Vancouver, British Columbia, Canada
File types: Rating AI chatbot answers plus Photos, Text, Audio, 3D laser scans (LiDAR)
External security audits: SOC 2 (the type isn't stated), TISAX, ISO 27001
Pricing approach: Each job gets its own price

Source pages: TELUS Digital page at en.wikipedia.org · telusdigitalaidatasolutions page at linkedin.com · the about page at telusdigital.com · the data for ai training page at telusdigital.com · the data annotation services page at telusdigital.com

How to get three quotes for work like this

Is TELUS Digital a good fit?

It suits automotive sensor fusion, speech and search relevance when projects last for years.

A good fit if

You work with photos, 3D laser scans (LiDAR), text, audio or chatbot answers that need rating.
The company you choose must name SOC 2, TISAX, ISO 27001 on pages of its own.

Check with TELUS Digital first if

If a free test is what you want first, request pilot terms from TELUS Digital (firms that publish one).
A sample comes first, then it quotes each job; you need that figure ahead of any sales call.
If your work includes patient records, ask TELUS Digital how it would manage them, since its pages do not name HIPAA.

Laptop showing an audio waveform split into segments next to a headset

More about TELUS Digital

The way it works: Its own software, staff teams under its management and experts checked before joining
Team: In 35+ countries, over 80,000 employees
Founded: 2005

What this kind of work costs on the market

Per box: a box drawn around each object.: Outside the US, a team runs$0.02–$0.12With a US team, our estimate runs from$0.04 through $0.48
Per document: names, places or amounts marked.: $0.04 to $0.30for a team outside the US.$0.08 to $1.20for a US team, our estimate.
Per minute of audio: speech typed out, noting who spoke.: $0.10 to $1.50for a team outside the US.$0.20 to $6.00for a US team, our estimate.
Per 3D box: 3D boxes drawn around cars and people.: $0.10 to $0.50for a team outside the US.$0.20 to $2.00for a US team, our estimate.

Our estimate for a US team stands beside the prices other labeling companies publish, covering the jobs TELUS Digital lists. It runs two times the low end to four times the high end, the markup spread Habile Data reports among US teams. Market prices only: TELUS Digital has not quoted these figures.

Two things to know about TELUS Digital

Each year TELUS Digital says it delivers more than two billion labels in total.
The deal that made it wholly owned by Telus Corporation closed on October 31, 2025.

What TELUS Digital offers for data annotation

Audio, images (computer vision), text (NLP) and generative AI
Automotive work: 3D laser scans paired with camera footage (LiDAR)
Step-by-step reasoning and Rating chatbot answers (RLHF)
Expert domains such as STEM, law, medicine and finance; automotive, robotics, search & ads

TELUS Digital and similar companies

Firms labeling similar files, shown beside TELUS Digital; two of them publish a free test
Company	Located in	File types	External security audits	Price and free test
TELUS DigitalThis page	Vancouver, British Columbia, Canada	Rating chatbot answers, Photos, Text, Audio, 3D laser scans	SOC 2 (the type isn't stated), TISAX, ISO 27001	Quoted after a sample
Label Your Data	Wilmington, Delaware	Photos, Text, Audio, 3D laser scans, Satellite photos	ISO 27001	Rates from $0.02 for a box, or $6 hourly.The trial job is free; getting started costs nothing.
CloudFactory	Reading, England	Photos, Video, Text, Satellite photos	ISO 27001, SOC 2 (the type isn't stated)	You choose the yearly budget; only finished work is paid for.As a test, it labels a few of your files free.
Appen	Sydney, Australia and Kirkland, Washington	Video, Text, Audio, 3D laser scans plus Photos, Medical scans and Rating chatbot answers	SOC 2 Type II, ISO 27001	Quoted after a sample
iMerit	San Jose, California	Video, Text, Audio, 3D laser scans plus Photos, Medical scans and Rating chatbot answers	SOC 2 Type II, ISO 27001, TISAX	Quoted after a sample

All of them side by side

Direct comparison: Appen vs TELUS Digital

Prices and companies for the files TELUS Digital labels

What to ask TELUS Digital before you sign

Which of your teams would label our data, and where does every team work?
What share of labels gets a second-person check, and how do you measure accuracy?
Would a pilot be possible to start with, and would it be free?
Can we see your SOC 2 report ahead of any of our files reaching you?
How do you price work of this kind: per hour, per label or per project?

How to get quotes for this kind of work

One description covers the job: data type, labels and item count.
We pick up to three companies that label that kind of data, and email you their names before we pass the brief on.
They each ask for a few sample files and send back a quote.

Looking for a free test first? Label Your Data publishes one; CloudFactory publishes one too.

Comparing TELUS Digital with others? Describe the job once, and three annotation companies that label your kind of data reply with prices.

Get quotes from companies like TELUS Digital

Send one brief, hear from three vendors

Describe your data once and we pass it to three annotation vendors that label that kind of data, so you can compare quotes side by side.

One short form instead of three sales calls. Matched on data type, volume and security needs. You choose who to talk to.