Mindy Support review
Founded in 2013, Mindy Support employs annotation and customer-service staff at centers in India, Romania, Bulgaria as well as Ukraine.
| Based in | Limassol, Cyprus |
|---|---|
| Founded | 2013 |
| How it works | Customer-service teams, plus labeling teams that work only for you |
| Kinds of files | Photos, Video, Text, Sound, 3D laser scans (LiDAR), Rating AI chatbot answers |
| Audits and laws it names | SOC 2, GDPR |
| How it prices | Per project |
| Team | Centers in India, Romania, Bulgaria and Ukraine, with more than 2,000 staff |
| Minimum | teams start at about 5 people working full time on your files |
Mindy Support in two facts
- Each new project begins at 735 productive hours a month, equal to about five annotators working full-time.
- Native speakers on staff cover more than 85 languages.
Who it suits
Best for long jobs that run for several months, worked in time zones close to Europe.
Sources for these facts:
Companies like Mindy Support
| Company | Based in | Kinds of files | Audits and laws it names | How it prices |
|---|---|---|---|---|
| Mindy Support | Limassol, Cyprus | Photos, Video, Text, Sound, 3D laser scans (LiDAR), Rating AI chatbot answers | SOC 2, GDPR | Per project |
| Appen | Sydney, Australia and Kirkland, Washington | Photos, Video, Text, Sound, 3D laser scans (LiDAR), Medical scans, Rating AI chatbot answers | SOC 2 Type II, ISO 27001, HIPAA, GDPR | Per project |
| iMerit | San Jose, California | Photos, Video, Text, Sound, 3D laser scans (LiDAR), Medical scans, Rating AI chatbot answers | SOC 2 Type II, ISO 27001, ISO 9001, HIPAA, GDPR, TISAX | Per project |
| Shaip | New York, New York | Photos, Video, Text, Sound, 3D laser scans (LiDAR), Medical scans, Rating AI chatbot answers | ISO 27001, ISO 9001, SOC 2 Type II, HIPAA | Per project |
| Innodata | Ridgefield Park, New Jersey | Photos, Video, Text, Sound, 3D laser scans (LiDAR), Medical scans, Satellite and map images, Rating AI chatbot answers | ISO 9001, ISO 27001 | Per project |
Questions for Mindy Support before signing
- Where do your teams work, and which of them would label our data?
- How is accuracy measured, and what portion of labels gets a second-person check?
- Could we begin with a pilot, and would it cost nothing?
- Will you show us your SOC 2 report before any of our files reach you?
- What is your pricing for this kind of work: per project, per hour or per label?
- Do you have a minimum? Its website gives this one: teams start at about 5 people working full time on your files.
Send one brief, hear from three vendors
Describe your data once and we pass it to three annotation vendors that label that kind of data, so you can compare quotes side by side.
- One short form instead of three sales calls
- Matched on data type, volume and security needs
- You choose who to talk to