TELUS Digital review
Based in Vancouver, TELUS Digital is Telus's customer-experience and AI data arm; Lionbridge AI became its AI data unit.
| Based in | Vancouver, British Columbia, Canada |
|---|---|
| Founded | 2005 |
| How it works | Software of its own, staff teams it manages and experts checked before they join |
| Kinds of files | Photos, Text, Sound, 3D laser scans (LiDAR), Rating AI chatbot answers |
| Audits and laws it names | SOC 2, TISAX, ISO 27001 |
| How it prices | Per project |
| Team | More than 80,000 employees in 35+ countries |
TELUS Digital in two facts
- TELUS Digital says the labels it delivers a year total more than two billion.
- On October 31, 2025, the deal making it wholly owned by Telus Corporation closed.
Who it suits
For projects that run for years, it suits speech, automotive sensor fusion and search relevance.
Sources for these facts:
Companies like TELUS Digital
| Company | Based in | Kinds of files | Audits and laws it names | How it prices |
|---|---|---|---|---|
| TELUS Digital | Vancouver, British Columbia, Canada | Photos, Text, Sound, 3D laser scans (LiDAR), Rating AI chatbot answers | SOC 2, TISAX, ISO 27001 | Per project |
| Appen | Sydney, Australia and Kirkland, Washington | Photos, Video, Text, Sound, 3D laser scans (LiDAR), Medical scans, Rating AI chatbot answers | SOC 2 Type II, ISO 27001, HIPAA, GDPR | Per project |
| iMerit | San Jose, California | Photos, Video, Text, Sound, 3D laser scans (LiDAR), Medical scans, Rating AI chatbot answers | SOC 2 Type II, ISO 27001, ISO 9001, HIPAA, GDPR, TISAX | Per project |
| Shaip | New York, New York | Photos, Video, Text, Sound, 3D laser scans (LiDAR), Medical scans, Rating AI chatbot answers | ISO 27001, ISO 9001, SOC 2 Type II, HIPAA | Per project |
| Mindy Support | Limassol, Cyprus | Photos, Video, Text, Sound, 3D laser scans (LiDAR), Rating AI chatbot answers | SOC 2, GDPR | Per project |
Questions for TELUS Digital before signing
- Where do your teams work, and which of them would label our data?
- How is accuracy measured, and what portion of labels gets a second-person check?
- Could we begin with a pilot, and would it cost nothing?
- Will you show us your SOC 2 report before any of our files reach you?
- What is your pricing for this kind of work: per project, per hour or per label?
Send one brief, hear from three vendors
Describe your data once and we pass it to three annotation vendors that label that kind of data, so you can compare quotes side by side.
- One short form instead of three sales calls
- Matched on data type, volume and security needs
- You choose who to talk to