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Data Annotation Services

Data annotation security and compliance

Before your files leave the building, check three things: the outside audits a vendor has passed, the laws it says it follows, and whether the work can happen on your own systems. The tables cover all 15 companies and 12 platforms we compare, each linked to the page the claim comes from.

Name SOC 2
10 of 15annotation companies
Name ISO 27001
11 of 15annotation companies
Name HIPAA
6 of 15annotation companies

Security audits by annotation company

"Not named" means the company's own pages do not mention it; it may still hold it, so ask. SOC 2 Type II is the stronger form of SOC 2.

Security audits and laws named by each annotation company
CompanySOC 2ISO 27001HIPAAGDPROtherSource
Scale AI logoScale AIType IINot namedNot namedNot namedNonescale.com
Appen logoAppenType IIYesYesYesNoneappen.com
TELUS Digital logoTELUS DigitalYes, type not statedYesNot namedNot namedTISAXtelusdigital.com
iMerit logoiMeritType IIYesYesYesISO 9001, TISAXimerit.ai · imerit.ai
Sama logoSamaNot namedYesNot namedYesISO 9001, TISAXsama.com
CloudFactory logoCloudFactoryYes, type not statedYesYesYesISO 9001cloudfactory.com · cloudfactory.com
Label Your Data logoLabel Your DataNot namedYesNot namedYesNonelabelyourdata.com
Shaip logoShaipType IIYesYesNot namedISO 9001shaip.com · shaip.com
Cogito Tech logoCogito TechType IIYesYesYesISO 9001, CCPAcogitotech.com
Mindy Support logoMindy SupportYes, type not statedNot namedNot namedYesNonemindy-support.com · mindy-support.com
Toloka logoTolokaYes, type not statedYesNot namedNot namedISO 27701 (personal data)toloka.ai · toloka.ai
Surge AI logoSurge AINot namedNot namedNot namedYesNonethe surgehq.ai
Innodata logoInnodataNot namedYesNot namedNot namedISO 9001innodata.com
Keymakr logoKeymakrNot namedYesYesYesISO 9001keymakr.com
Anolytics logoAnolyticsType INot namedNot namedNot namedNoneanolytics.ai

Security by labeling platform

For software you run your own team on, where it runs matters as much as its audits: a platform on your own servers keeps the files inside your walls.

Hosting, audits and laws named by each labeling platform
PlatformRuns onSOC 2ISO 27001HIPAAGDPROtherSource
Labelbox logoLabelboxCloudType IINot namedNot namedNot namedNIST 800-171labelbox.com
Encord logoEncordCloud, VPC or on-premises (Enterprise)Yes, type not statedNot namedYesYesNoneencord.com · encord.com
V7 Darwin logoV7 DarwinCloud or your private cloudType IINot namedYesNot namedNonev7labs.com
SuperAnnotate logoSuperAnnotateCloudType IIYesNot namedNot namedNonesuperannotate.com
Kili Technology logoKili TechnologyCloud or on-premises (Enterprise)Type IIYesYesNot namedNonekili-technology.com · kili-technology.com
Label Studio logoLabel StudioSelf-host or cloudYes, type not statedNot namedYesNot namedNonegithub.com · humansignal.com
CVAT logoCVATSelf-host, cloud or air-gappedNot namedNot namedNot namedYesCCPAcvat.ai
SageMaker Ground Truth logoSageMaker Ground TruthAWS cloud only; your data stays in your own Amazon S3 bucketsNot namedNot namedNot namedYesNoneaws.amazon.com · docs.aws.amazon.com
Roboflow logoRoboflowCloud; models can also run on your own devices; on-premises install for EnterpriseYes, type not statedNot namedYesNot namedNoneroboflow.com · security.roboflow.com
Dataloop logoDataloopCloud; can connect to storage on your own servers, including air-gapped setupsType IIYesNot namedYesNonedataloop.ai · docs.dataloop.ai
Segments.ai logoSegments.aiCloud; can read data from your own AWS S3 bucketNot namedYesNot namedYesNonedocs.segments.ai · docs.segments.ai
Supervisely logoSuperviselyCloud, or self-hosted on your own servers with Enterprise EditionNot namedNot namedYesYesNonesupervisely.com

The audits and laws, in plain words

  • SOC 2 a check by an outside auditor of how a company protects its clients' files. Type I looks at one day; Type II watches several months, so it is the stronger check.
  • ISO 27001 a worldwide data-safety standard; an independent auditor confirms the company follows it.
  • ISO 27701 adds checks on personal details, such as names and addresses, on top of ISO 27001.
  • ISO 9001 checks the steps a company uses to keep its work consistent. It is a quality standard rather than a security audit, so the tables do not count it as an audit.
  • HIPAA a US law that protects patients' medical records.
  • TISAX a security check that car manufacturers ask their suppliers to pass.
  • GDPR the EU's data protection law.
  • CCPA a California law on consumer privacy.

An audit means an outside firm checked the company. A law is a rule the company says it follows, and nobody checks that claim for you.

Keeping files on your own systems: on-premises, private cloud and VPN

If files must not leave your systems, run the labeling software yourself. These platforms state a self-hosted, on-premises or private-cloud option: Encord (cloud, vpc or on-premises (enterprise)), V7 Darwin (cloud or your private cloud), Kili Technology (cloud or on-premises (enterprise)), Label Studio (self-host or cloud), CVAT (self-host, cloud or air-gapped), Roboflow (cloud; models can also run on your own devices; on-premises install for enterprise), Dataloop (cloud; can connect to storage on your own servers, including air-gapped setups), Supervisely (cloud, or self-hosted on your own servers with enterprise edition).

If you want people to do the work, ask whether their labelers can work inside your systems over a VPN or a virtual desktop, so files never sit on their own machines. Some companies describe secure offices for private data: Appen, iMerit, Cogito Tech.

Papers to ask for before you send files

  • The SOC 2 Type II report itself, usually shared under a non-disclosure agreement; check the period it covers and the services in scope.
  • The ISO 27001 certificate, with its scope, the certifying body and the expiry date.
  • A business associate agreement (BAA) before any patient data moves, if HIPAA applies to you.
  • A data processing agreement for personal data of people in the EU: GDPR requires a contract with any processor (GDPR Article 28).
  • Where the labelers sit and which other companies (subcontractors) touch the files.
  • How files are deleted at the end of the job, and the proof you get.

To test quality as well as security in one pilot, follow the QA workflow. For medical files, start with medical data annotation.

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